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Presbyterian Healthcare


Increasingly, sharing medical and personal information online provides you with greater convenience—and greater access to the health resources you need, wherever and whenever you need them. With more and more sensitive information transmitted across the Internet every day, we at Presbyterian take very seriously our role in helping to safeguard your personal information online. Below are just a few reasons you can rest assured that your information is safe when you share it with us.

Protecting your privacy is our legal responsibility

By operation of a 1996 federal law (the Health Insurance Portability and Accountability Act, or HIPAA), we at Presbyterian Healthcare Services must protect the privacy of your "Protected Health Information" (PHI). PHI includes information that contains identifiers such as your name, social security number, address, and phone number, as well as your medical information. All Presbyterian employees and physicians are required to safeguard the privacy of your PHI. By law, we must also provide you with our Joint Notice of Privacy Practices explaining our duties and practices regarding your PHI, and follow the practices and procedures set forth in the Presbyterian Notices of Privacy Practices:

View Presbyterian Notices of Privacy Practices

How We May Use Your Website Internet Information

We enforce security measures to protect PHI that is maintained on the website, network, software, and applications. We may collect two types of information from visitors to our website:

Website traffic statistics including where visitor traffic comes from; how traffic flows within the website; and browser type. We monitor traffic statistics to help us improve the website and find out what visitors find interesting and useful.

Personal information that you provide to us (such as your name, address billing information, Health Benefit Plan enrollment status, etc) if you fill out a form on our website. We use your personal information to reply to your concerns we save this information as needed to keep responsible records and handle inquiries.

We do not sell, trade, or rent personal information provided by visitors to our website to other persons, companies, or partners.

Any sensitive information you submit through an online form is encrypted

When you submit sensitive information through an online form on our site, we encrypt it to help keep your information secure. Please make sure your web session is secure by looking for the closed padlock or an unbroken key icon that appears in the lower left or right hand corner of the browser window. We also encourage you to check the address bar of your browser, making sure it starts with "https://" rather than the standard "http://" to indicate the session is secure.

For additional privacy and security information, visit our Privacy & Security page

For usage guidance, view our Terms of Use


Need Help? Please call Customer Service at 505-923-5590 or Toll-Free 1-866-861-7444.

This system is restricted to authorized users for legitimate business purposes and is subject to audit. The actual or attempted unauthorized access, use, or modifications of computer systems is a violation of federal and state laws.

© 2013 Presbyterian Healthcare Services